Dr M McKenna
MB. BCH. BAO. MRCGP. (QUB).
Dr S McAuley
MB. BCH. BAO. MRCGP.(TCD)
Dr K Swan
MB. BCH. BAO. MRCGP.(QUB).
Dr L McQuillan
MB. BCH. BAO. MRCGP. (QUB). MPhil. (QUB)
Practice Nurse Fiona Lockhart
The practice nurse holds special clinics for patients with Diabetes, Asthma, COPD, Coronary Heart Disease, Hypertension, Cervical Screening to name but a few. Please contact reception to make an appointment where days and times available will be allocated
Treatment Room Nurses
The nurses in the treatment room undertake first aid, dressings and child health vaccinations. They also carry out a wide range of tests and treatments as requested in advance by the doctors to meet the needs of our patients and ensure their continuing good health. The healthcare assistant undertakes routine blood tests for a number of different conditions and simple dressings. Treatment room hours of attendance are 09:00 - 12:00 and 14:00 - 17:00.
Practice Managment
Mary Casiddu
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Reception
Cylene Arthur (Office Manager) & the reception team
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with patient records and carrying out searches and practice audits.
As a practice we aim to provide a high standard of care to all our patients however on occasion you may feel that we could have done better, or you may have an issue that you wish to bring to our attention. If this is the case please request a complaint/comment form from reception.
You may also contact the practice manager on (028) 9441 3940 or practicemanager.z00330@gp.hscni.net . We will always try to resolve the matter with you, however if you would rather not contact the Practice directly then you can refer the matter to the Complaints Officer, HSCB, 12-22 Linenhall St, Belfast, bt2 8bs. Tel:(028) 9536 3273.
Please note abusive verbal or physical behaviour towards our staff will not be tolerated. Behaviour of this type will result in removal from the practice list.
Pharmacists
We have a Practice Based Pharmacist who brings a wealth of knowledge and experience to the surgery and is a great support for GP and patients alike.
Community Midwives
(028) 9441 3981
Community Nurses
District Nurse Call Centre 0845 600 3111
Health Visitors
A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.